Refund and Returns Policy – THE ARCH


If for any reason you decided to reprise the purchased goods, please send us a
email or contact the online store manager by phone
+99450 833 31 11. You have 7 days for to submit an online return reguest and ship
your package. This 7 day period does not include shipping.

1) Inform our online store manager.
2) Prepare the item(s) and return form.
3) Send the products

Return policy:
1. The item must be in its original condition.
2. All tags should be attached
3. Clothes have not been washed.
If the aforementioned points are not met, the return will not be possible.
Item warranty:

We advise you to read the instructions on the care label. The seller and the brand
do not take any responsibility for damaged items.

Warranty does not cover:
1. Worn out items
2. If there are rips, cuts, or abrasions
3. If the fabric faded
4. If there are pellets on the item
5. Or other defects due to misusage of the item

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